⚠ Maintenance mode is ON — the app is closed to non-admin users.
DCM Case Tracker
Disaster Case Management · Survivor Workflow
Notifications
Today—
Assign a survivor and begin the timeline.
Roster
Every survivor by ID. Click any row to see their full profile — contact logs, case history, and audit records.
Weekly Report
Live snapshot for the current week ending Wednesday. Export anytime to Excel.
Contact Log This Week
The Two Paths
Edit the global step templates here. Changes apply to all new cases. Use the ↑↓ arrows to reorder, ✕ to delete, and ＋ to add steps. Due date offsets only apply to Path A (Outreach).
Self-Audit Checklist
DCM · Texas Community Resource · Endeavors — load a client ID to review compliance.
Enter a Client ID above to load the compliance checklist.
Notes
✅ My To-Do List
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📋 Case Notes
Enter a Survivor ID to see notes.
📌 Client To-Do List
Enter a Survivor ID to see their tasks.
Admin Panel
🛠 Maintenance Mode
Close the app for everyone except admins — use this before uploading new code or doing background work. Non-admin users will see your message and be locked out within about 30 seconds. Turning it back off restores them automatically.
💾 Data Backup
Download a full backup of all app data (Excel + JSON). Run this regularly — the free plan has no automatic backups. These files contain real survivor data, so store them somewhere secure.
➕ Create User Account
They'll be required to change this the first time they log in.
👑 Admins & Managers
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📥 Bulk Import Cases from Excel
Use the Case Tracker Import Template — fill in one row per case, then upload it here. Case Manager Email must match an existing user account. Rows are validated before anything is written; nothing is saved until you confirm.
👥 All Users
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🗂 Supervisor Assignments
Drag case manager cards into a supervisor column to assign them
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🎫 Support Tickets
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🔄 Case Transfers
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Report an Issue
Start New Case
Log Contact Attempt
Edit Contact Log
Survivor Responded
What happened with this contact?
Assign Case Tier
This case is now Open. Select the tier before continuing — it can be viewed in reporting but cannot be changed after it's set.
